Privacy Policy

Last updated: April 7, 2025

Introduction

mythorevia ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. By using our services, you consent to the practices described in this policy.

Information We Collect

We collect information you provide directly to us, such as when you:

  • Request a quote or service through our website or phone
  • Schedule an appointment for plumbing services
  • Contact us via phone, email, or our contact forms
  • Subscribe to our newsletter or promotional materials

This information may include your name, address, phone number, email address, property details, and description of plumbing services required . We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our plumbing services
  • Process service requests and communicate with you about appointments
  • Send you confirmations, invoices, technical notices, and customer service messages
  • Respond to your inquiries and provide customer support
  • Send promotional materials and service updates (with your consent)
  • Comply with legal obligations and resolve disputes

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: with service providers who assist us in operating our business (such as payment processors or appointment scheduling systems), when required by law or to protect our rights and safety, or in connection with a business transfer or merger. All third-party service providers are contractually bound to protect your information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security of your information.

Your Rights

Under applicable data protection laws, you have the right to access, update, or delete your personal information. You may also object to certain processing activities or request that we restrict how we use your information. To exercise these rights, please contact us using the information provided below .

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

mythorevia
9032 The Close, Cardiff W1A 1AA
Phone: +44 4777 671127

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.